Shipping info

Once each order has been placed, I will work diligently to begin making them. Each order is made to order. I will package and ship all orders 3-7 business days after they are placed, depending on the current demand. Please allow at least a week for your order to be processed and shipped, although many may not need the entire time. You will be sent a tracking number as soon as your order has been shipped. All orders are sent through USPS. All apparel is shipped through Printful and takes 5-10 days to process and ship. Pick-Up is also offered. If you reside within the DMV and would like to pick-up your order rather than get it shipped, select Pick-Up at checkout. Once the item is processed and the confirmation email is sent, you will have 14 days to retrieve your order. Refunds will not be awarded for negligence as each item is made to order. You will be contacted to schedule a pick-up day and time. Please arrive on time. If there is any delay or change in date, you must communicate that change 3 hours ahead of time.

PICK-UP TIMES

Monday - Thursday: 9 AM - 2 PM

Friday: 9 AM - 3 PM

Saturday: NO PICKUPS

Sunday: 9 AM - 3 PM

*PICK UP TIMES WILL CHANGE DURING WINTER SEASON

If your order is over $50, you will receive free shipping. Please be sure to select the correct shipping method for free shipping. It is not ORW’s responsibility to change shipping methods. Please be responsible. If you qualify for free shipping and choose ‘Pick Up’, you will have to pick up your order. Be mindful that ORW will not ship any orders that are ‘Pick Up’ orders.

If you have any questions regarding your order, you may email me at priddick@officialroyalwatch.com, or call at 202-549-9108.